Serial Set No 0 3099

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File Size: 40,63 MB
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Memoirs Of A Surrey Labourer

Author: George Sturt
Editor: The Floating Press
ISBN: 1775562514
File Size: 13,56 MB
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Despite its humble premise and subject, George Sturt's Memoirs of a Surrey Labourer offers profound insight into a bygone time through the fascinating character of Frederick Bettesworth, a groundskeeper who despite harsh circumstances and little means was afforded a place of respect in his village. The book brings together a series of vignettes about Bettesworth that gradually reveal his unique outlook and attitude. It's a gratifying read for those who believe that true wisdom can flow from the unlikeliest of sources.

There Is A 0 Chance I Will Not Complain

Author: Clear to Close
Editor:
ISBN: 9781691281602
File Size: 21,35 MB
Format: PDF, ePub
Read: 1827
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Hilarious Gag Gift Journal Spice up your Office! Perfect Rude Humor to Show your Coworkers how much you care ..or Not! Start Everyday With A Smile with this handy Notebook and give your Colleagues something to smile about! It is a 100 pages College Ruled ready for you to fill with your notes on the go, track appointments, ideas, clients notes, etc It can be used as a planner, notebook or just a composition book. 6" x 9" Paperback notebook, softcover. Great size to carry everywhere in your bag, for work, office or back to school. This no nonsense notebook & journal is a great place to express your thoughts, or to just keep lists of to do tasks.

The Comorbidities Of Epilepsy

Author: Marco Mula
Editor: Academic Press
ISBN: 0128148780
File Size: 51,45 MB
Format: PDF
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Epilepsy is one of most frequent neurological disorders affecting about 50 million people worldwide and 50% of them have at least another medical problem in comorbidity; sometimes this is a the cause of the epilepsy itself or it is due to shared neurobiological links between epilepsy and other medical conditions; other times it is a long-term consequence of the antiepileptic drug treatment. The Comorbidities of Epilepsy offers an up-to-date, comprehensive overview of all comorbidities of epilepsy (somatic, neurological and behavioral), by international authorities in the field of clinical epileptology, with an emphasis on epidemiology, pathophysiology, diagnosis and management. This book includes also a critical appraisal of the methodological aspects and limitations of current research on this field. Pharmacological issues in the management of comorbidities are discussed, providing information on drug dosages, side effects and interactions, in order to enable the reader to manage these patients safely. The Comorbidities of Epilepsy is aimed at all health professionals dealing with people with epilepsy including neurologists, epileptologists, psychiatrists, clinical psychologists, epilepsy specialist nurses and clinical researchers. Provides a comprehensive overview of somatic, neurological and behavioral co-morbidities of epilepsy Discusses up-to-date management of comorbidities of epilepsy Written by a group of international experts in the field

Services Marketing Management

Author: Peter Mudie
Editor: Routledge
ISBN: 1136366784
File Size: 77,64 MB
Format: PDF, ePub, Mobi
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Services Marketing Management builds on the success of the previous editions, formally entitled 'The Management and Marketing of Services', to provide an easily digestible approach to the service industry with a specific focus on the management and marketing elements. This new edition has been thoroughly revamped to include pedagogical features such as exercises and mini cases throughout the text to consolidate learning and make it more student friendly. New content has been incorporated to bring the subject matter thoroughly up to date, for example featuring more on the Internet, the inclusion of material on call centres in respect of service delivery and service encounter; additional material on customer relationship management (CRM); consideration of frontline employees and internal marketing; and a discussion of revenue management issues in managing demand and capacity. Particularly suitable for students on marketing, business and hospitality courses who require a good grounding in the principles of services marketing, the practical implications are shown clearly and effectively demonstrate how the principles are applied in the real world. A web based lecturer resource accompanies the text.

The African Repository And Colonial Journal

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File Size: 64,56 MB
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The Parliamentary Debates Authorized Edition

Author: Great Britain. Parliament
Editor:
ISBN:
File Size: 36,60 MB
Format: PDF
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The African Repository

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ISBN:
File Size: 22,21 MB
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Parliamentary Papers

Author: Great Britain. Parliament. House of Commons
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ISBN:
File Size: 13,89 MB
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Brilliant Customer Service

Author: Debra Stevens
Editor: Pearson UK
ISBN: 0273759957
File Size: 14,93 MB
Format: PDF
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Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It’s for anyone involved in any organisation – whether you run your own business, manage people or you are a customer facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES · Identify your customers real needs and how best to meet them · Build trust and long term loyalty with your customers to stay ahead of the competition · Make sure you are remembered and recommended

The Country

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File Size: 26,33 MB
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Parliamentary Debates

Author: New Zealand. Parliament. House of Representatives
Editor:
ISBN:
File Size: 55,98 MB
Format: PDF, ePub, Mobi
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Sidney S Emigrants Journal

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File Size: 47,86 MB
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Annual Report Of The American Colonization Society

Author: American Colonization Society
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ISBN:
File Size: 46,56 MB
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Sidney S Emigrant S Journal

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File Size: 17,48 MB
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Hansard S Parliamentary Debates

Author: Great Britain. Parliament
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ISBN:
File Size: 51,39 MB
Format: PDF
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Parliamentary Debates

Author: New Zealand. Parliament
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ISBN:
File Size: 25,16 MB
Format: PDF
Read: 6297
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Creative Ethical Practice In Counselling Psychotherapy

Author: Patti Owens
Editor: SAGE
ISBN: 9781446258538
File Size: 27,89 MB
Format: PDF, Kindle
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Can I be a creative therapist without overstepping boundaries and risking complaints? Can I practise safely and ethically whilst remaining true to my humanistic values? This book answers 'Yes' by offering a safety net to trainees and therapists working in the context of today's 'complaints culture'. Exploring what safe and creative practice means in relation to the key cornerstones in therapy, the authors offer practical guidance to assist the reader in reflecting on and negotiating the challenges of boundaries, legalities and defensive practice. Creative Ethical Practice for Counselling & Psychotherapy considers the necessary structures and processes that must inform creative, humanistic practice for it to be a safe, ethical therapeutic framework. Packed with reflective exercises, summaries, case examples and step-by-step guidance, this book takes the reader from establishing the therapeutic relationship to worst-case scenarios like complaints procedures and legal action. It is essential reading for legal & ethical modules on all counselling courses. Patti Owens, Michael Wilson and Bee Springwood are all humanistic and integrative therapists and members of the UK Association of Humanistic Psychology Practitioners (UKAHPP) as well as the United Kingdom Council for Psychotherapy (UKCP).